Sentry Audio Video installs and services LiftMaster video intercom and entry systems for community gates, apartment entrances, condominiums and commercial properties. We plan visitor calls, resident directories and door or gate release together.
Request a LiftMaster site surveyCall (561) 717-3280
Give visitors a clear way to reach the right person
A telephone-entry replacement starts with the existing panel, release wiring, network connection, power and mounting location. We review accessibility, weather exposure and camera viewing position. Directory cleanup and resident enrollment are included in the migration plan rather than left until the day of the changeover.
A scope built around the installed equipment
Supported smart video intercoms can work with myQ Community to provide resident and management access features. The selected plan, app enrollment and property permissions determine the available experience. We identify recurring costs and any extra wiring or network work before installation.
Sales, installation and service scope
- Smart video intercom equipment selection
- Older telephone-entry system replacement
- Directory migration and resident enrollment planning
- Door strike, lock and gate-release coordination
- Network and connectivity troubleshooting
- Management and resident-use training
From site survey to a usable system
Send us the property address, property type, number of entrances and the model numbers or photos of existing equipment. We review the site, prepare an itemized scope, confirm equipment compatibility and coordinate the installation or repair. The handoff covers operation, administration and service contacts.
Frequently asked questions
Can residents answer visitors from a phone?
Supported LiftMaster video intercoms and myQ Community configurations offer smartphone visitor-entry functions. The exact features depend on the hardware, plan, enrollment and property permissions.
Can you evaluate an existing installation?
Yes. We assess the equipment, wiring, network and authorized platform access before proposing repair, expansion or replacement. Existing-system defects and work outside the agreed scope are quoted separately.
Connected security and infrastructure
Coordinate your entrance project with access control, security cameras and structured cabling. We can also evaluate ButterflyMX property access where it suits the project; a direct LiftMaster-to-ButterflyMX integration is included only after compatibility is verified.
Explore LiftMaster solutions
LiftMaster service areas
Request sales, installation or service
Sentry Audio Video serves Boca Raton and Palm Beach County, Fort Lauderdale and Broward, Miami-Dade, Orlando and Central Florida, and New York and Long Island. Florida low-voltage work is performed within license EF20001874. Related mechanical, electrical, structural, elevator and permitting requirements are identified for the project and coordinated with appropriately qualified trades.
Intercom repair, telephone-entry replacement & new system sales
An entrance can have working access credentials while visitor calling is unreliable, or successful calls while the door or gate release fails. Tell us which step is affected: directory search, outgoing call, two-way audio, video, resident notification or the authorized release command. Include the panel model and whether the issue affects one user or the whole property.
Restore an existing system
We assess supported intercom equipment, power, network connectivity, directory configuration and the release path before recommending replacements. Property-owner or manager authorization is needed for account and administration changes.
Request intercom troubleshootingUpgrade an older telephone-entry panel
A replacement plan reviews mounting, existing cables, network availability, lock or operator interface, directory migration and resident enrollment. Hardware, subscriptions and supported functions are defined in the proposal.
Review myQ Community planningCoordinate gates, doors and credentials
Households, offices, HOAs and multifamily properties need different visitor and administrator workflows. We coordinate supported access-control and entry equipment around that workflow.
Explore access-control sales & upgradesFor a private home, the brief may focus on convenient guest and delivery access. A condominium, gated community or business also needs a clear administrator handoff, resident or employee enrollment and a planned changeover. Supported features depend on the selected equipment, service plan, network and authorized platform access; a cross-brand integration is confirmed before it is promised.
Request gate, barrier-arm or intercom service
Tell us the property city, equipment brand and model, number of entrances and what is not working. Let us know whether the request is for a private home, association, condominium or business. Choose Access control and identify repair, upgrade or new equipment in your message. We confirm supported equipment, service availability, assessment charges and the scope before scheduling.