Sentry Audio Video provides new Honeywell/Resideo alarm system sales and installation, plus service, repairs, upgrades and takeovers of existing systems. Tell us whether you need a new alarm, want to modernize an older panel, or need help with a system another company installed.
Request an alarm assessment or new-system quote
Boca Raton / Palm Beach: (561) 717-3280 · Fort Lauderdale: (954) 859-6475 · Orlando: (407) 377-5360 · New York: (516) 210-2120
New Honeywell/Resideo alarm sales and installation
A new alarm starts with the property and the way it is used. We review doors, windows, interior detection, daily arming routines, family or staff access, communications and monitoring requirements before selecting a panel and devices. New construction, renovations, occupied homes and suitable commercial spaces receive a defined installation plan.
Your proposal identifies the control panel, keypads or touchscreens, sensors, sounders, communication equipment, wiring, programming, testing and handoff included. Monitoring and app services are quoted with their recurring charges and any separate activation requirements clearly stated.
Choose a wired, wireless or hybrid approach
For a new installation, accessible cable routes and the property layout guide the design. For an upgrade, existing hardwired zones may be reusable after testing. A hybrid or wireless approach may be appropriate where new wiring is impractical, but sensor compatibility and reliable coverage must be confirmed.
Resideo’s security range includes VISTA and ProSeries product families; current offerings may carry First Alert branding, while many installed systems carry Honeywell or Honeywell Home names. We identify the exact installed or proposed model so the quote matches the equipment and supported features.
Honeywell and Resideo alarm service and repair
We assess keypad trouble messages, zones that will not secure, intermittent contacts, motion-detector faults, battery or power problems, siren issues and communication failures. The service visit distinguishes a failed device from wiring, programming or reporting problems before recommending replacement.
- Inspect the panel, keypads, backup power and reporting equipment
- Identify and test the affected zones and accessible wiring
- Review authorized user access, account ownership and available records
- Define repair priorities and any optional upgrade separately
Panel, keypad, touchscreen and cellular upgrades
An older system does not automatically need complete replacement. We review whether supported keypads, communications equipment, sensors or a new panel can improve operation while retaining tested infrastructure. Touchscreen and app options depend on the panel, firmware, communicator and service plan.
For cellular or internet reporting, we confirm equipment compatibility, service availability, account setup and the required monitoring arrangement. Adding an alarm radio alone does not establish monitoring or guarantee app control. Any smoke, heat, carbon-monoxide or other life-safety devices require the correct approved equipment and a separately defined installation and testing scope.
Take over an alarm installed by another company
Purchased a home with an alarm, lost contact with the installer or want a new service company? We begin with owner authorization, the equipment model, existing reporting arrangements and available system records. Panel access, communicator enrollment and any previous-provider release requirements are checked before promising a transfer.
The proposal explains what can remain, which faults need repair and whether a selective upgrade or replacement offers a practical path. Existing wiring is tested where accessible; concealed defects and additional devices are identified for approval if discovered.
Frequently asked questions
Do you sell and install new Resideo or Honeywell alarm systems?
Yes. Request a new-system quote and tell us the property type, location and whether it is under construction or already occupied. We design the scope around the required coverage, interfaces and monitoring options.
Can I keep my existing wired contacts?
Potentially. Their condition, wiring and compatibility with the proposed panel determine reuse. The written scope identifies which existing devices are retained and which need replacement.
Can I use my phone to arm or disarm?
Available app functions depend on the selected panel, communicator and service subscription. We confirm the supported features and fees before installation or upgrade.
Are monitoring prices included automatically?
No universal monitoring price applies to every project. The proposal states the monitoring, app and communication services selected, billing terms and applicable charges.
Alarm installation and service areas
Serving Boca Raton, Delray Beach, Boynton Beach, Palm Beach, West Palm Beach, Fort Lauderdale, Miami, Miami Beach, Aventura and surrounding South Florida communities, plus Orlando and Central Florida. New York project availability is confirmed by location and support needs. Homes, condominiums, estates and suitable business premises are assessed individually.
Find your service area · Security systems for homes and businesses · Security cameras
Sentry Audio Video is led by Brian Zeidman, who brings over 25 years of industry experience. Florida low-voltage license EF20001874. New York alarm and security services are provided by Summit Automation & Security, Inc. DBA Sentry Audio Video. Licensed by the N.Y.S. Department of State. License No. 12000303692.
Request new alarm sales, installation or existing-system service
Send the address, desired coverage or symptoms, panel and keypad photos, and any available zone list. Share credentials through an agreed secure process.
Request an alarm assessment or new-system quote
Boca Raton / Palm Beach: (561) 717-3280 · Fort Lauderdale: (954) 859-6475 · Orlando: (407) 377-5360 · New York: (516) 210-2120