SENTRY AUDIO VIDEO / SURVEILLANCE THAT FITS YOUR SMART HOME
Luma Surveillance camera sales, installation, upgrades & service
Sentry Audio Video sells, installs, upgrades and services Luma cameras and recording systems for homes, estates and businesses. We bring the cameras, network, recorder and user experience together—whether you need a new installation or help with a system another company installed.
BUILT AROUND YOUR PROPERTY
A clearer view. A better-connected home.
We work with Luma x20 cameras and NVRs, Luma View and compatible Control4 and OvrC environments. Your proposal starts with what you need to see, how long you need to keep it and who should have access—not a one-size-fits-all equipment package.
Cameras and NVRs
Select camera styles, lenses and recorder capacity around entrances, driveways and perimeter coverage—not just a camera count.
Control4 integration
Review compatible drivers, controller software and supported viewing functions before promising a particular touchscreen or app experience.
OvrC service access
Configure supported devices for remote diagnostics with owner-approved access. Remote management does not replace on-site inspection when a physical fault occurs.
FROM THE FIRST WALKTHROUGH TO ONGOING CARE
Everything Sentry can handle
Sales and system design
A site assessment, camera schedule, lens and mounting decisions, equipment selection, recording design and an itemized installation scope.
Installation and wiring
Camera mounting, Cat6 and PoE infrastructure, tested connections, weather-appropriate installation and coordination of any separately required electrical work.
Upgrades and expansion
Sharper coverage where useful, additional cameras, recorder or server modernization, storage changes and a staged migration from older equipment.
Takeovers and troubleshooting
Help with offline cameras, missing recordings, poor night images, time/date errors, app access, network faults and systems installed by another company.
Configuration and training
Recording schedules, supported analytic rules, sensible notifications, privacy masks, authorized user access, playback, export and owner or staff training.
Maintenance and repair support
Recording and drive-health checks, lens cleaning, configuration backups, planned firmware review, failed-device replacement and eligible manufacturer repair coordination.
ALREADY HAVE A SYSTEM?
You do not have to start over to get dependable service.
For an older Luma installation, we inspect the recorder generation, camera compatibility, hard-drive health and app configuration before recommending an upgrade. Reuse working wiring where testing supports it; replace the components that constrain image quality, retention or reliability.
We confirm ownership and authorized administrative access before account or recorder changes. A service visit can produce a practical repair, improvement or replacement recommendation—even when the original installer is unavailable.
Designed for real conditions, not just a live demo
See what matters
Check identification distance, glare and nighttime performance. Plate capture is a specialized use case, not an automatic benefit of a 4K camera.
Keep useful recordings
Plan bitrate, storage, retention, power protection and what happens when internet or utility power is interrupted.
Control access
Use individual accounts, available security controls and documented permissions. AI alerts can miss events or generate false alarms; they are not a guarantee of prevention.
FOUR MARKETS. ONE SERVICE STANDARD.
Luma Surveillance sales and service near you
Boca Raton & Palm Beach County
Estate entrances, driveways, side yards, pool areas and seasonal residences across Boca Raton and Palm Beach County. We plan discreet mounting, reliable recording and practical access for owners and approved property staff.
New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Luma Surveillance installations.
Fort Lauderdale, Miami & South Florida
Waterfront homes, urban residences and business properties in Fort Lauderdale, Miami, Miami Beach and Aventura. We consider glare, exposed cable routes, coastal conditions and building approval requirements when planning installation.
New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Luma Surveillance installations.
Orlando & Central Florida
Homes, estates and commercial properties in Orlando, Windermere and surrounding Central Florida communities. We coordinate larger-property coverage, detached structures, local storage and permissions for family or property managers.
New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Luma Surveillance installations.
New York & Long Island
Nassau County, Long Island and the New York service area. We plan camera locations, building coordination, weather-rated equipment and secure owner access for primary homes, waterfront properties and businesses.
New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Luma Surveillance installations.
Luma Surveillance service questions
Can you service equipment another company installed?
Yes. Sentry can assess an existing Luma Surveillance system with owner authorization. Supportability depends on device age, software, credentials, equipment condition and access to any required licenses.
Can you repair a failed camera or recorder?
We diagnose power, cabling, network and configuration faults, replace failed equipment where appropriate and coordinate eligible manufacturer repairs. We do not promise board-level repairs or free warranty coverage without checking eligibility.
Can you connect cameras to my smart-home or access-control system?
We review the actual controller, driver, firmware and recording platform. Live video, playback, events and door access are different functions; each must be verified before being included in the scope.
What about licenses, subscriptions and maintenance?
Core recording, remote-access and optional AI or cloud features depend on the equipment and services selected. We identify any recurring charges before approval.
Do you offer service plans and commercial installations?
Yes. Ask about a defined maintenance scope for homes, businesses, HOAs or managed properties. Visit frequency, remote access, response expectations and any monitoring services are agreed in writing; 24/7 response is not included unless expressly contracted.
NEW SYSTEM OR EXISTING-SYSTEM HELP
Tell us what you want to protect.
Send the property location, brand or model if known, camera count and what you want installed or fixed. Do not send passwords. We will help define the right next step.
Florida low-voltage license EF20001874. Appointment availability and scope confirmed before work.