Authorized Digital Watchdog Dealer

Complete Digital Watchdog Systems and Professional Support

Sentry Audio Video designs, installs and supports Digital Watchdog surveillance systems for homes, estates, communities and businesses. We handle new systems, existing-system takeovers, upgrades, troubleshooting and manufacturer-supported warranty service.

25+ Years of ExperienceFlorida License EF20001874Residential & CommercialSystem Takeovers Welcome
Complete DW Support

One Company for Your Entire Digital Watchdog System

Camera performance depends on much more than the camera itself. Sentry evaluates the recorder, storage, PoE switching, cabling, network, remote access, firmware and user configuration as one system. That lets us correct the source of the problem instead of simply replacing equipment.

New DW Systems

Camera layouts, recorder sizing, storage planning, PoE networking, installation, programming, mobile access and commissioning.

Upgrades & Expansions

Add cameras, increase recording capacity, modernize an older recorder, improve nighttime coverage or migrate legacy coax cameras to IP.

Troubleshooting & Takeovers

Recording failures, offline cameras, app problems, poor image quality, password and access issues, intermittent connectivity and inherited systems.

Firmware & Security

Model-specific firmware assessment, secure configuration, password updates, remote-access review and post-update system testing.

Platforms We Service

Digital Watchdog Products and Technologies

DW Spectrum IPVMS

Server and client configuration, licensing, camera additions, user permissions, remote access, playback and system troubleshooting.

Blackjack Servers & NVRs

Recorder upgrades, storage and health checks, camera licensing, network integration and multi-site system planning.

VMAX Recorders

VMAX IP and legacy VMAX system service, supported firmware updates, camera replacement planning and recorder migration.

MEGApix & DW AI Cameras

Camera selection, positioning, analytics configuration, event verification, image optimization and replacement of failed devices.

COVA Systems

Cloud-managed video archiving, compatible camera planning, remote administration and professionally installed network connectivity.

Legacy & Hybrid Systems

Practical reuse of serviceable cabling and cameras where appropriate, with a clear migration path toward modern IP surveillance.

Service Capabilities

Digital Watchdog Services Available from Sentry

  • Authorized equipment sales
  • Residential and commercial system design
  • IP, analog and hybrid camera installation
  • DVR, NVR and server replacement
  • Camera additions and system expansion
  • Storage upgrades and retention planning
  • PoE switch and network troubleshooting
  • Mobile-app and remote-viewing setup
  • DW Spectrum configuration and licensing
  • Analytics and notification tuning
  • Firmware and cybersecurity updates
  • Existing-system takeovers
  • Video export and playback testing
  • Warranty and RMA coordination
Professional Takeovers

Already Have Digital Watchdog but Need a Better Service Company?

Sentry can assess a Digital Watchdog system installed by another company. We document the equipment, confirm recorder and camera health, review passwords and remote access, test recorded-video export and identify the most practical repair or upgrade path. You receive clear recommendations instead of an automatic proposal to replace everything.

Book a Digital Watchdog System Assessment

Tell us what is not working, how many cameras are installed and which recorder or server you have. We will schedule the appropriate technician and arrive prepared.

Frequently Asked Questions

Digital Watchdog Sales and Service FAQs

Is Sentry Audio Video an authorized Digital Watchdog dealer?

Yes. Sentry Audio Video is an authorized Digital Watchdog dealer providing equipment sales, system design, professional installation, upgrades and troubleshooting.

Can Sentry service a Digital Watchdog system installed by another company?

Yes. We perform system takeovers and can assess the cameras, recorder, storage, cabling, network, applications and firmware before recommending repairs or upgrades.

Can you upgrade an older VMAX or analog camera system?

Yes. Depending on equipment condition and cabling, we can replace the recorder, reuse compatible cameras, add IP cameras or build a phased migration plan.

Do you support Digital Watchdog mobile viewing and DW Spectrum?

Yes. We configure supported remote-viewing applications, DW Spectrum servers and clients, users, permissions, licensing and network access.

Do you repair failed Digital Watchdog equipment?

We diagnose system faults, correct installation and configuration problems, replace failed field components and coordinate manufacturer warranty or RMA service when factory repair is required.

FOUR MARKETS. ONE SERVICE STANDARD.

Digital Watchdog sales and service near you

Boca Raton & Palm Beach County

Estate entrances, driveways, side yards, pool areas and seasonal residences across Boca Raton and Palm Beach County. We plan discreet mounting, reliable recording and practical access for owners and approved property staff.

New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Digital Watchdog installations.

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(561) 717-3280

Fort Lauderdale, Miami & South Florida

Waterfront homes, urban residences and business properties in Fort Lauderdale, Miami, Miami Beach and Aventura. We consider glare, exposed cable routes, coastal conditions and building approval requirements when planning installation.

New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Digital Watchdog installations.

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(954) 859-6475

Orlando & Central Florida

Homes, estates and commercial properties in Orlando, Windermere and surrounding Central Florida communities. We coordinate larger-property coverage, detached structures, local storage and permissions for family or property managers.

New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Digital Watchdog installations.

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(407) 377-5360

New York & Long Island

Nassau County, Long Island and the New York service area. We plan camera locations, building coordination, weather-rated equipment and secure owner access for primary homes, waterfront properties and businesses.

New systems, additions, upgrades, takeovers, troubleshooting and maintenance for Digital Watchdog installations.

Explore local security services
(516) 210-2120

Service that continues after installation

Ask Sentry about camera and recorder health checks, lens cleaning, storage review, planned firmware updates, authorized app access, user training and a written maintenance scope. We diagnose equipment failures, replace failed devices and coordinate eligible manufacturer repairs; board-level repair and factory warranty coverage are not assumed.